Frequently Asked Questions & Answers
What is a Sound Tribute?
What is a Sound Tribute?
A Sound Tribute is a fully personalised song created from your words, your memories, and your emotions. You share the story, choose the genre and vocals, and we transform everything into a beautifully produced song that feels uniquely yours.
Sound Tributes are created for every meaningful moment in life – honouring a loved one at a memorial, celebrating a milestone birthday or anniversary, paying tribute to someone’s life story, or simply telling someone how much they mean to you in a way that words alone never could.
Unlike a card that gets thrown away, a Sound Tribute lives on forever. Share it via WhatsApp, email, or social media, play it at a memorial or celebration, or keep it as a cherished memory for years to come.
How do I create a Sound Tribute?
Creating your Sound Tribute is simple. Click Create a Tribute, register on the site, and follow the easy step-by-step process. You’ll share details about the person, the occasion, and the emotions you want to capture.
If you have something specific in mind, you can provide your own exact wording and we’ll bring it to life. Prefer some guidance? No problem – our prompts will walk you through everything, making it easy to express exactly how you feel even if you’re not sure where to start.
The more you share with us, the more personal and meaningful your tribute will be.
How do I create a Singing Slideshow Tribute
Creating a Slideshow Tribute is straightforward. Simply select Create a Slideshow and follow the guided steps. Along the way you’ll be asked to choose one of four slideshow styles:
- Story Sync (Timed to the Lyrics) — the most personalised option. Arrange your images in order and tag them to match the sections of your story so your photos and lyrics follow the same journey
- Ordered — Show Each Image Once — your photos play in the order you uploaded them, each shown once, timed across the full length of the tribute
- Shuffle & Repeat — your photos play in a random order and cycle through again if needed to fill the full length of the tribute
- Ordered & Repeat — your photos play in order and cycle through again to fill the full length of the tribute
Once you’ve chosen your style, upload up to 50 photos, complete the form with your story and details, and we’ll take care of the rest.
Once your tribute is ready, typically within 5–25 minutes, you will receive an email letting you know it’s waiting for you. Your Slideshow Tribute will appear in your My Tributes folder in your account, ready to download, share, or cherish forever.
How long does it take to receive my tribute?
Creating a Slideshow Tribute is straightforward. Simply select Create a Slideshow and follow the guided steps. Along the way you’ll be asked to choose one of four slideshow styles:
- Story Sync (Timed to the Lyrics) — the most personalised option. Arrange your images in order and tag them to match the sections of your story so your photos and lyrics follow the same journey
- Ordered — Show Each Image Once — your photos play in the order you uploaded them, each shown once, timed across the full length of the tribute
- Shuffle & Repeat — your photos play in a random order and cycle through again if needed to fill the full length of the tribute
- Ordered & Repeat — your photos play in order and cycle through again to fill the full length of the tribute
Once you’ve chosen your style, upload up to 50 photos, complete the form with your story and details, and we’ll take care of the rest.
Once your tribute is ready, typically within 5–25 minutes, you will receive an email letting you know it’s waiting for you. Your Slideshow Tribute will appear in your My Tributes folder in your account, ready to download, share, or cherish forever.
Where can I find the tribute I created?
Can I listen to my tribute on the website?
Yes. You can stream each tribute directly from your account or download it to your device.
Can I download my tribute?
Absolutely. Once your tribute is ready, you can download it directly from your My Tributes folder. Keep it forever, play it at an event, share it with family, or simply listen to it whenever you need to feel close to someone special.
How can I send my tribute directly to the recipient?
Sharing your tribute is simple and flexible. From your My Tributes folder you have several options:
- Email it directly — send your tribute from our site using a beautifully designed template, complete with a personal message
- Share a secure link — send a private link that allows the recipient to view or download the tribute in their own time
- Download and share — save the tribute to your device and send it however you like, whether that’s via WhatsApp, a message, or played in person at an event
Are vocals always guaranteed (male, female, duet)?
We always do our best to honour your vocal preference, whether that’s male, female, or a duet. However, due to the nature of AI-assisted music creation, specific vocal styles cannot always be guaranteed with complete accuracy every time.
To ensure you always receive great value, every tribute includes two uniquely generated tracks – giving you options and increasing the chance that one will be exactly what you were hoping for.
Why do I receive two tracks for one credit?
Because AI-assisted music creation is a creative process, no two generated tracks are ever identical. Providing two tracks gives you options – you can choose the version that resonates most, whether that’s the vocals, the tone, the energy, or simply the way the lyrics came together.
It’s our way of making sure you always walk away with something you truly love.
Are Sound Tributes private?
Yes, absolutely. Every tribute you create is private by default and accessible only to you. Nothing is shared publicly without your knowledge – you are always in full control of who sees or hears your tribute, and you choose if and how you share it.
Do you offer refunds?
Because every Sound Tribute is uniquely created from your personal story and details, refunds are generally not available once the creation process has begun.
However, if you experience a technical issue or something has gone wrong on our side, please reach out to our support team and we will always do our best to make it right.
Who do I contact if I need help?
Contact our support team at
support@soundtribute.com.
We aim to respond within 24 hours.